The topper is soft enough to give my shoulders a comfortable cushion and hug when I sleep on my sides. It does not hurt and keep me warm in aircond room, and cool with fan only.
I still have yet to received the mattress and having nightmares already. Poor delivery arrangement by J&T, upon checking the delivery status waybill number 300072005115 till today I have yet to received. This is poor customer service and wondering what will it be like if during after sales and service. I wonder how long does it takes to deliver a mattress from Klang to Seri Kembangan. Please make improvement. I am not happy.
Dear Sir/Mdm,
Very sorry for the delay on the delivery. We are checking with our courier partner regarding the delay issue. We will contact you again for futher updates once we sort out the issue from the courier side. Once again apologize for the inconvenient.
Naturenite