If you are not satisfied with your purchase (the item was damaged during shipment or the wrong item was delivered to you), you can send it back to us, on the following conditions:
- The returns must be made within 14 days from the date of purchase.
- Damaged items must be returned together with their original box and receipt.
To initiate a return, please contact us via chat or send us an email at firstname.lastname@example.org before returning the item; otherwise the request will not be processed.
If an item ordered was out of stock, a notification will be sent to you via email to inform you about this.